It’s simple! Start by choosing the item you’d love to bring to life. Then, there are 2 options:

• Design It Yourself 🎨
  Open our fun design tool, upload your artwork, and play around — resize, move, and place it just where you want on every side. Once you’re happy, check the preview to see your creation in action, then hit checkout. We’ll take care of the printing and ship it straight to your door.

• Create Together 🤝
  Want some extra help? Choose Create Together and tell us your idea through our request form. After you place your order, our team will personally reach out to help polish and realize your creation.
  

Every order comes with tracking!

Once your item is made and handed to the courier, the tracking number syncs with our system. To check, simply tap the chat button at the bottom-right of our site, then hit “Track My Order.” Enter your order number and email, and you’ll instantly see the latest delivery info. And if you’d rather, just message us directly — we’re always happy to update you!

Your order has two steps:

1. Making time (production): We make each item just for you! This usually takes a few days — some things are quicker, some need a little extra time.
   
2. Travel time (shipping): After it’s made, it goes on a trip to your home.

• If you’re in the same country, it usually arrives within a week.
• If you’re in the U.S. or Europe, it takes about 10–14 days.
• In many parts of Asia, it can be faster.
  

And guess what? To thank you for waiting, we give free shipping to over 30 countries worldwide!